TESTING AND SUPPORT
We are proud to offer a punctual and precise Customer Service, both for testing and support, hardware and software.
We are proud to offer a punctual and precise Customer Service, both for testing and support, hardware and software.
PEOPLE AT THE CENTRE OF AUTOMATION
PEOPLE AT THE CENTRE OF AUTOMATION
From software tuning to diagnosis and resolution of failures, we offer support and solutions, minimising down-time and finding optimal ways to return to standard operations.
_TEAM OF SPECIALIST
Supervisory Control
Every project we realise always involves at least two members of our staff, prepared to answer any support request in a prompt, organized and effective way._REMOTE SUPPORT
always by your side
Since more than ten years, in advance of most competitors, we standardized the use of remote support devices to answer in real time to our customers’ requirements._ADVANCED TECHNOLOGY
Always update
We use professional routers produced by eWon, as well as implement direct connections with machines via dedicated VPN or “port-forwarding” rules on customers routers._TEAM OF SPECIALISTS
Supervisory Control
- Every project we realise always involves at least two members of our staff, prepared to answer any support request in a prompt, organized and effective way.
_REMOTE SUPPORT
Always by your side
- Since more than ten years, in advance of most competitors, we standardized the use of remote support devices to answer in real time to our customers’ requirements.
_ADVANCED TECHNOLOGY
Always update
- We use professional routers produced by eWon, as well as implement direct connections with machines via dedicated VPN or “port-forwarding” rules on customers routers.
